Amplify your Auto Club Benefits
Spin your stay in a downtown direction
AAA/CAA members can save 15% during weekends this season at the iconic W New York - Union Square.
*Rates are fully pre-paid and non-refundable. AAA/CAA membership required at check-in.
Insider AAA/CAA membership perks
Book now and save 10% on our best flexible rates for weekend travel this season. With no pre-paid deposit and 24 hour cancellation, leave the worry behind.
Hear from our guests about their stay from 429 verified guest reviews
77%of our guests
recommend this hotel
I stayed here last week for five nights with my mother who was visiting from Australia and it was nothing short of superb. We were celebrating her 70th and it is important that I give this feedback (I have never written one of these reviews before) because the service we received from all departments was really quite outstanding. Every one of the team members we came into contact with made us feel so welcome and really could not do enough for us.
The "welcome!" and "welcome back!" from the front door (David, Charles et. al) were always present and never without a big smile. The fact that we would be remembered and engaged in conversation by these guys (as well as many of the other staff) was so nice and really made my mum feel especially spoiled.
The housekeeping staff (especially Darlene on the 17th and Catherine the AD) were fantastic. It was really a nice touch to get phone call from Catherine on the day before our departure to check on how everything had been during the stay and to see if we might need anything more. Gold star!
Special thanks also to one of the front office managers, Nicholas, who was very kind and accommodating when it came to a number of enquiries made in advance and during the stay. He would often come out from the office and chat if he saw us waiting at the elevators too, which is really going above and beyond in my opinion. Great service from an excellent team leader.
Thank you so much to everyone at W Union Square. You guys nailed it!